A must listen for leaders and anyone else trying to establish a new culture with some relevant Wells Fargo examples that were also revealed in the recent Australian Financial Services Royal Commission.
Harvard professor and leading psychological safety researcher of 20 years, Amy Edmondson, explains the impact of of creating a culture and strategy that is open, honest and supportive and the flow on positive behaviours and outcomes, with three vital ongoing steps needed for success.
https://hbr.org/ideacast/2019/01/creating-psychological-safety-in-the-workplace?